Key Account Team Leader APAC
Malaysia | Full-time
Responsibilities
- Team Managing: Hiring, training, and coaching the key accounts to ensure they have the skills and knowledge necessary to effectively manage key accounts;
- Sales Strategy building: Developing and implementing strategies and pipeline that align with the company’s goals and ensure the key accounts have the resources and support they need to succeed;
- Managing account strategies and planning: Developing and implementing strategies for growing key accounts, including creating and implementing account plans, identifying cross-selling opportunities;
- Customer Relationship Management: Ensuring the key accounts are building and maintaining strong relationships with key partners and effectively addressing any concerns or issues that may arise;
- Performance tracking: Monitoring and tracking the performance of the key accounts, and taking action to address any areas for improvement;
- Evaluating team performance and conducting performance appraisals: Evaluating the performance of the key account team and conducting regular performance appraisals to ensure that team members are meeting expectations;
- Reporting: Preparing and presenting reports to senior management on the performance of the key account team and the key accounts they manage;
- Collaboration: Collaborating closely with other departments within the company, such as marketing and product, to ensure that the key account team is able to provide partners with the best possible products and services;
- Setting targets and goals: Setting challenging but achievable targets and goals for the key account team, aligned with the overall goals of the company;
- Negotiating contracts and agreements with key partners: Leading negotiations with key partners and ensuring that agreements are in line with company policies and objectives;
- Managing the budget for key accounts: Ensuring that the key account team is operating within budget constraints, and for making decisions on how best to allocate resources to key accounts;
- Developing and implementing training programs: Developing and implementing training programs to ensure that the key account team is equipped with the skills and knowledge they need to be successful;
- Representing the company at industry events and trade shows: Representing the company at industry events and trade shows, such as conferences and expos, to build relationships with key partners and develop new business opportunities;
- Managing projects related to key accounts: Managing projects related to key accounts, such as the implementation of new products and services, or the development of customized solutions for key partners.
Requirements
- Degree in Finance or Business or Sales & Marketing field;
- 2+ year experience in a Sales, Partnership and/or Business Development position in a financial services company would be a plus;
- Experience of achieving results on international markets;
- Experience in managing team;
- Strong interpersonal skills, ability to communicate well at all levels within company and externally with different profiles of Clients (retail and institutional);
- Leadership Skills and holistic Business Development vision;
- Proven track record of proactive Sales and Business Development competency;
- Strong leadership skills, proven track record of managing Sales Team and/or Key Account Team;
- High level of integrity and dependability;
- Ability to work in a high-pressure and fast-moving global and multi-language environment;
- Excellent team player, able to interact effectively with various functions within the company with the ability to build consensus.
We offer
- Experience a dynamic and engaging work environment
- Competitive compensation
- Corporate laptop
- Annual leave 14 days
- Sick leave 14 days
- Public holidays 15 days
- Opportunities for training, career growth, and skill enhancement